Privacy Policy
Last updated: June 2026
We do not sell your data to anyone. We do not share your personal information — including your phone number and your SMS/text-messaging consent — with any third parties or affiliates for their marketing or promotional purposes. You will not be contacted by third parties as a result of contacting us.
1. Who We Are
Costa Rica Property Insider ("we," "us," "our") is a buyer-focused education and advisory service that helps people explore buying, retiring, investing, and relocating in Costa Rica. This Privacy Policy explains how we handle information collected through this consultation-booking site.
2. Information We Collect
- Information you provide — your name, email address, phone number, and any details you share when you book a consultation or contact us.
- Information collected automatically — basic technical data such as device, browser, and usage information used to operate and secure this site.
3. How We Use Your Information
- To schedule and conduct the consultation you request.
- To respond to your inquiry and provide the guidance and resources you ask for.
- To send you appointment confirmations, reminders, and related communications you have consented to receive.
- To operate, secure, and improve this site, and to comply with legal obligations.
4. How We Share Information
We do not sell or rent your personal information to anyone, and we do not share it with third parties or affiliates for their own marketing or promotional purposes. We do not share your mobile phone number or your SMS/text-messaging consent with any third parties or affiliates. We disclose information only:
- To service providers (processors) acting on our behalf — for example our scheduling, CRM, email, SMS, hosting, and analytics providers — who are contractually permitted to use the information only to provide services to us and not for their own purposes.
- When required by law — to comply with legal obligations, legal process, or to protect rights, property, or safety.
5. Text Messages & WhatsApp
If you provide a phone number and consent, we may contact you by SMS or WhatsApp about your inquiry, consultation, and related resources. Message frequency varies; message and data rates may apply. You can opt out of texts at any time by replying STOP, or reply HELP for assistance. We do not share your mobile information or text-messaging consent with any third parties or affiliates for marketing or promotional purposes. Mobile opt-in data is not sold or shared with anyone.
6. Data Retention & Security
We keep your information only as long as needed to provide our services and meet legal requirements, and we use reasonable measures to protect it. We retain records of your communications consent (the language shown, timestamp, and source) for compliance.
7. Your Rights
You may request to access, correct, or delete your personal information, and you may opt out of marketing communications at any time. To make a request, contact us using the details below.
8. Children's Privacy
This site is not directed to children under 16, and we do not knowingly collect their information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by the "Last updated" date above.
10. Contact Us
Questions about this policy or your information? Email privacy@crpropertyinsider.com.